Jodi Blackwood is a Certified Business Etiquette & Protocol Specialist, Customer Service Professional, Speaker & Seminar Leader who believes that etiquette is about polishing your approach, not changing who you are!

Trained and certified by The Protocol School of Washington, Jodi feels that adding polish to your image and increasing your self-confidence will help you to put aside the anxiety of fumbling in business and social situations and allow you to focus on the matters at hand. Having the knowledge, skills and self-assuredness necessary when it comes to interacting with others allows you to feel comfortable and confident in every situation and will provide tremendous benefit to you in your professional and personal life.

In today’s global economy, customers have a multitude of choices. Jodi works with individuals, businesses and organizations that are interested in elevating their professionalism and customer service to the next level. She offers customized training on a variety of topics, including: The Impact of a Positive First & Lasting Impression; Closing the Loop in Business Communication; Networking With Distinction; Customer Service: It’s An Attitude, Not A Department; and The Art of the Business Meal.

Jodi resides in Vancouver, Washington with her family.