I currently head the Product & Customer Experience team at Celoxis , an all-in-one online project management software. I am passionate about determining opportunities that lie at the intersection of usability, business viability & technical feasibility. Working with multidisciplinary teams & utilizing design thinking innovation process I uncover people's needs & develop strategies for businesses to leverage these opportunities. My interests lie in Product Management, Digital Marketing, Business Analysis, Innovation Management, Customer Insights, Research, and Experience through Design Thinking pedagogy and application of Business Design.
I believe strongly that every piece of software or product we make is an augmentation of what we can do as humans. The challenge lies in making this extension feel natural and intuitive.
I have over a decade of experience in IT and ITES sector. I have worked in 3 countries - India, USA and Canada.
Project Management, Business Design, Product Management, Customer Experience Management, Digital Marketing, Design Thinking
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