Key Skills
(In Four Distinct Areas: Training & Development – Health & Wellness – IT – Projects)

Detailed Information on Linkedin: www.linkedin.com/in/robertlauner-topgun

• Project Management/Implementation • IT Systems Integration
• Cognitive Apprenticeship Development & Mentoring • SAQA/SETA Assessor, Moderator
• Mediated Learning Experience Facilitator (MLE) • SAQA/SETA Pgm Provider #1477
• NLP / PNI / Meta-States Trainer/Facilitator • Talent Analytics
• “Positive Health” Wellness Programs • Facilities Management
• IT Networks and Communication • Cognitive Apprenticeship Dev
• Cognitive Succession Development

- Provide complete IT, Project and Systems Management, Implementation, & Integration across Corporate, Financial, Retail, and Government sectors
- Development of individuals/groups with succession and talent development using Apprenticeship, Learning Propensity, Cognitive Assessment and Development protocols
- Workplace enhancement using PNI, NLP, “Positive Health”, Emotional and Social Intelligence, Mastering Stress Techniques, and Wellness Protocols
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1995 - Present
CASK-AID International, Randburg
Occupation: Project Management/Implementation
IT Systems Integration/Implementation/Payments & Collections Systems
Cognitive Succession Development with Mentoring

- Facilitator, Trainer & Train-the-Trainer Programs in IT, eBanker, NLP, PNI,
Health and Wellness
- Apprenticeship Development Programs with Mentoring
- Feuerstein's Instrumental Enrichment (FIE) Facilitator and coach/trainer
- Learning Propensity Assessment Device (LPAD) Facilitator
- Cognitive Function Assessor with Development and Mentoring
- Emotional Intelligence Assessment - Development and Mentoring using:
MSCEIT, EQ-I, Essi, EQ360
- SAQA /SETA Assessor, Moderator, and Provider #1477
- Computer Hardware and Software OEM - VAR and Recycling
- e-Commerce / e-Shopping / eBucks.com (B2C & B2B)
- Computer Systems Integration – Design and Implementation
- Kepner-Tregoe Rational Management Analyst and Facilitator including
Problem Solving - Opportunity Analysis and Strategic Planning
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1990 - 2015
FNB- First National Bank, eBucks.com, Hyphen Technologies, FirstRand Group, Sandton
Occupations: IT Systems Integration and Cognitive Succession Development
Project Management, Interbank Networking, Forex, Swift, New Product Development, Implementation and Customer Support - Level 5

• Training and Development – Cognitive Succession/Apprenticeship Development
with Mentoring.
• IT Systems Integration / Project Management / New Systems Implementation
and Support
• Business Systems Analysis and Consultation
• Business Systems and Opportunity Analysis
• New Products Implementations and Client Support (B2B and B2C)
• IT Payment & Collections Systems Integration, B2B, B2C, Customer Support
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1968 - 1990
Various Companies, California, Texas, Colorado, United States
Occupations: IT Programming, Developer, Computer Operations,
Training and Development, IT systems Implementations, Project Management,
Full details on Linkedin: www.linkedin.com/in/robertlauner-topgun
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Education – Qualifications Summary

- Project Management and Implementations, Cost/Benefit Analysis, Business Plans,
Project Scheduling, Small Business Development
- IT Systems Integration Engineer, Coding, Legacy Programming (Fortran, COBOL,
Assembler, etc), System Migrations/Upgrades
- Electrical Engineering, Solar Power Systems, Computer Science, Astrodynamics
- MQ Series Administration and Technical Programming
- Bridges & Routers, Object-oriented Programming and Design
- Methods-Time Management Analyst, Program and Systems Design
- Critical Path Method of Systems, Analysis and Design, Project Management,
Kepner-Tregoe Analysis
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- Mind-Body Awareness, Event Management, Sales and Marketing, People Relationships,
Public Speaking
- Psycho-Neuro Immmunology (PNI) and Train the Trainer,
“Positive Health” Facilitator and Train the Trainer
- Meta-States Practitioner, Neuro Linguistic Programming (NLP),
Applying Meta-States, Business Strategies for Experts in the New Workplace,
Games Business Experts Play, Business Resilience for Mastering Change,
Selling Excellence, Associated Certified Meta Coaching Training (ACMC),
NLP Coaching and Train the Trainer
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- Training and Development with Succession and Apprenticeship Programs
- Emotional Intelligence (EQ) Assessment and Development
- Bar-On Emotional Quotient Inventory (EQ-i) Assessment and Development
- Personal Profile Analysis (DiSC), Human Job Analysis (HJA)
- Feuerstein’s Instrumental Enrichment (FIE),
Learning Propensity Assessment Device (LPAD),
Instrumental Enrichment Coach/Trainer
- South Africa Qualifications Authority (SAQA) and Services Sector Education and
Training Authority (SETA) Accredited and Registered, Assessor, Moderator,
Learning Program Designer, Lecturer, Provider #1477
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Awards –
Full Details on linkedin.com page - www.linkedin.com/in/robert-launer-topgun

- "Who's Who in Finance and Industry”, USA
- "Who's Who in the West, USA
- "Men of Achievement", England
- "International Leaders in Achievement", England
- “International Who’s Who in Information Technology, USA
- “Multi-Destination Data Distribution Platform (MD3), FNB Innovation Finalist,
South Africa
- “Scholarship” from Los Angeles Council of Engineers and Scientists and the
Institute for the Advancement of Engineering, USA
- “Award of Merit" from the American Society of Engineers and Architects, USA
- “Outstanding Achievement Award" from the University of California at Los Angeles
chapter of the American Institute of Aeronautics and Astronautics, USA
- “Certificate of Distinction“ for “The Informal Market in South Africa” –
FNB Research Report, South Africa