Dina Schmid is the owner of Queen City Etiquette. As a certified etiquette consultant and public speaking coach, she empowers others to present themselves with confidence in business and social settings. In addition to holding certification from the prestigious American School of Protocol, she has a B.S. in chemical engineering from Carnegie Mellon University and experience living overseas. She hopes her unique background and passion for teaching will inspire others on her mission to fight the spread of rudeness while spreading good manners and etiquette.