For nearly 25 years in consulting, Jeffrey Boudreau has created and implemented supply chain and business improvements for clients with intense labor and complex supply chains. His work incorporates a blend of innovation and change management components to help ensure lasting results. Jeff is a speaker and subject matter source on supply chain issues, and has become a recognized expert on labor productivity strategies including analytically-based labor management and pay-for-performance programs. As a consulting principal, Jeff is influential in creating multi-million dollar EBITDA improvement streams within clients� existing systems and capital infrastructure. As a supply chain strategy consultant, he helped large, international companies create, optimize, and deliver value through techniques that transform their operations � including using lean improvements on broad distribution and fulfillment operations. Jeff has experience in several industries including consumer products and retail with Kurt Salmon Associates, and life sciences with Tunnell Consulting. He has worked with many of his clients continuously over a decade of high-value services ranging from supply chain design, distribution network strategies, facility and systems planning and various process improvement initiatives including nearly two dozen comprehensive pay-for-performance programs.

SELECT EXPERIENCE

Supply Chain Optimization - Managed six improvement projects for a 3PL with state-of-the-art facilities and systems. Reconfigured the existing automation and WMS to expand throughput capacity by 30%. Trained management on new tools to operate the facility to optimize both service and costs.
Supply Chain Strategy � Led a joint team to develop both a long-term logistics network and a new merchandising strategy to support a multi-channel growth strategy for a dollar format retailer. The strategy altered the current track and saved the client over $10M.
Delivery Operations � Evaluated and improved a new, fast growing delivery process for a large specialty retailer. Also, developed a tactical improvement plan including on-the-road evaluations for field service technicians in cable.
E-commerce Start-up - Performed fulfillment strategy, facility design, system selection, and implementation for an e-commerce licensee of retail store and consumer brands. The facility shipped its first order 5 months after the first strategy discussion. The business � and its flexible, same-day service facility � continues to be portrayed in the press as one of the model e-commerce successes.
Long-Term Planning - Completed the 17th project in a series for a direct-to-consumer retailer. Original strategy and design for a consolidated distribution and contact center reduced the processing cost per order by 28%. The new design includes the nation�s largest personalization operation with optimization techniques for short-interval-scheduling techniques in parallel with outbound fulfillment processing.
Labor Management - Managed the conversion of a failing team-based incentive program to a blend of individual/team/quality performance goals for a 3PL in multiple facilities. The benefits of this program have been presented by the client at multiple industry venues.
Facility Design - Designed and implemented a retail distribution center serving over 650 stores that has consistently earned the highest scores in productivity and operating cost benchmarks of all leading US specialty retailers.
Capacity Expansion - Assisted a Wal-Mart supplier with expanding the capacity of their manufacturing and shipping complex. Without new construction, doubled capacity, increased the number of product lines handled by 30%, and improved productivity 45%. The total project had less than a year payback.

EDUCATION AND RECOGNITION
B.S, Industrial Engineering and Operations Research, Virginia Tech
100 Great Supply Chain Partners � SupplyChainBrain 2009
Managing Organizational Change � Level II certified, ODR, Inc.
American Management Association � Fin